11/23/2023 0 Comments Boosting wifi signal on a pace routerUsername/password authentication recommended This is the outgoing mail server that your email software uses to send email. This is because the computers or devices are seeing a mirror image of what is stored on our server. IMAP also makes it easier to manage multiple devices with the same email account. Generally we recommend the use of IMAP instead of POP3. This is the incoming server that allows email software to remotely access your messages on our server without downloading them to your computer or device. In other words, your computer will download the messages from the server and store them on your hard drive. This is the incoming server that allows your email software to download your messages from our incoming mail servers to your computer, or other device. Your Username is the short identification name– the part Address is your VTel username followed by the symbol and then In other words, if you aren’t using a or email address on any other device or application, there is no need to take action here. Important Note: you are only using our RoundCube interface to login this information will not apply to you and no changes are required. If you are still experiencing issues after making these changes, please contact our team and we’d be happy to assist with any question or problem you may be experiencing. A username/password must be entered to continue. If port 25 is in use by another application, an alternative port number of 2025 may be used. For reference, please view our SMTP settings below and applying them to your device(s): For many customers, it’s only a matter of adding a password and checking ‘My mail server requires authentication’ within the Server Settings options from your email client. What does authentication mean? In short, this simply means that the mail server network must register officially back to a secure port on the VTel network. Going forward, all VTel customers now must authenticate to send outgoing email messages. For many years we allowed unauthenticated outgoing emails on our network however, as time as gone on and users as well as the sheer volume of emails have increased, we felt it necessary and urgent to change this setting. While we understand this change might be unfamiliar or confusing, we would like to let everyone know that the change was required to ensure continued safety and user reliability on our network. ![]() As of an important change to your authentication experience, so that we may reduce the amount of spam on our servers.
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